Services
Managed IT, in detail.
Every service below is described exactly as on sarja.dev. Specific commitments — coverage hours, response times, escalation — are agreed per client and written into the agreement; none are published here.
Managed services & support
Your technology department, run to an agreed standard.
Managed IT Services
We take ongoing responsibility for the technology your organisation runs on — infrastructure, cloud, networks, endpoints, identity, security and the service desk — under clear service levels and a long-term partnership.
- Managed IT
- Managed infrastructure
- Managed cloud
- Managed networks
- Managed Wi-Fi
- Managed databases
IT Support & Service Desk
A single place for your people to get help — remote or on-site, across devices, accounts, applications and networks — backed by proper incident, problem and escalation management.
- Helpdesk
- Remote support
- On-site support
- Hardware troubleshooting
- Software troubleshooting
- Account support
Workplace Technology
Email, collaboration, endpoint management, meeting rooms and printing — deployed well, secured and supported for the people who rely on them every day.
- Microsoft 365
- Google Workspace
- Email migration
- Collaboration platforms
- File-sharing systems
- Video conferencing
Hardware & devices
The devices your people use — supplied, deployed and looked after.
Hardware Procurement
We procure and supply the hardware your organisation runs on — and, unlike a box-shifter, we take responsibility for what happens to it next: configuration, deployment, support, refresh and retirement.
- Laptops
- Desktop computers
- Workstations
- Student devices
- Teacher devices
- Tablets
Device Deployment & Onboarding
Every device is imaged, enrolled, secured, tagged and assigned before it reaches its user — and the user is onboarded with their accounts, apps and data waiting for them.
- Device imaging
- OS configuration
- MDM enrolment
- Application installation
- Security configuration
- Wi-Fi configuration
Device Lifecycle Management
From the purchase order to certified data destruction, we track and manage every device you own — so nothing is lost, unsupported, out of warranty or disposed of carelessly.
- Procurement
- Deployment
- Configuration
- Asset tracking
- Warranty management
- Hardware repair
Hardware Support
Diagnostics, repairs and replacements handled for you, with spare and loan pools that keep people working while their device is away.
- Device diagnostics
- Hardware troubleshooting
- Warranty coordination
- Repairs
- Battery replacement
- Replacement devices
Resilience
The platforms your systems run on, and the ability to recover them.
Business Continuity & Disaster Recovery
We design backup and recovery around the outcomes you need — how much data you can lose and how long you can be down — and then prove it with regular recovery tests.
- Backup systems
- Off-site backup
- Cloud backup
- Disaster recovery
- Replication
- Failover
More than managed IT?
Software, cloud and infrastructure, cybersecurity, AI and consulting are on sarja.dev's full catalogue.